Terms of service

Terms of Service

Welcome to The Find. By visiting our website or purchasing from us, you agree to the following Terms of Service.

Online Store

The Find provides an online store offering fashion, accessories and other curated products. We may add, remove or change products, pricing and availability at any time.

By placing an order, you confirm that the information you provide is accurate and that you are authorised to use the payment method provided.

Products

We make every effort to display our products, colours, images and descriptions as accurately as possible. However, colours and appearance may vary slightly depending on your device, screen settings or manufacturing variations.

Product availability is subject to change. We reserve the right to limit quantities or discontinue products without notice.

Pricing & Payment

All prices displayed on our Australian store are in Australian dollars (AUD) unless otherwise stated.

Payment must be successfully completed before an order can be processed.

We reserve the right to correct pricing or product information errors and, where necessary, cancel or refund an affected order.

Orders

We reserve the right to refuse or cancel an order where reasonably necessary, including suspected fraud, incorrect pricing, stock availability issues or errors in product information.

If we cancel an order after payment has been received, the applicable amount will be refunded.

Shipping

Products may be fulfilled and shipped by third-party fulfilment partners. Orders containing multiple products may therefore arrive in separate packages.

Estimated delivery times are provided as a guide and are not guaranteed. Please refer to our Shipping Policy for further information.

Returns & Refunds

Returns, refunds and order cancellations are handled in accordance with our Return & Refund Policy and your rights under the Australian Consumer Law.

Nothing in these Terms is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot legally be excluded under Australian law.

Third-Party Services

We may use third-party providers to operate parts of our store, including payment processing, shipping, fulfilment and website services.

Your use of certain services may also be subject to the applicable third party's terms and policies.

Website Use

You must not use our website for unlawful, fraudulent or malicious purposes, attempt to interfere with the operation or security of the website, or misuse content belonging to The Find or third parties.

Intellectual Property

Unless otherwise stated, content created for The Find, including our branding, written content and website design elements, must not be copied, reproduced or commercially used without permission.

Privacy

Personal information collected through our store is handled in accordance with our Privacy Policy.

Changes to These Terms

We may update these Terms of Service from time to time. The version published on our website at the time of your purchase will apply to that transaction, subject to applicable law.

Contact

If you have questions about these Terms of Service, please contact us through the Contact page on our website.